competency framework

What does excellence look like in your organisation?

This crucial part of our consultancy service provides clients with the foundational frameworks that define excellent performance in their organisations.

Competency frameworks describe the ideal behaviours, attitudes and attributes of high-performing employees who are able to deliver organisational aspirations. They are used to benchmark recruitment and selection, career development, coaching, talent management and performance management.

Our highly experienced team of Occupational Psychologists and HR professionals will apply best practice to develop a future-proofed framework for your organisation that reflects the needs and expectations of all concerned.

Before…

• Agree purpose, scope and format of the framework
• Review Business Plans, Company Values and other key documentation to ensure that the framework supports and strengthens the direction and culture of the organisation
• Brief all participants to encourage their full participation
• Consultation with key stakeholders, including staff, senior managers, and clients or service users as appropriate

…During…

• Use of a variety of information gathering techniques to generate a wide range of behaviours from a variety of perspectives
• Collection of a wide range of opinions
• Integration of all the information gathered
• Distillation into clear and succinct items, clustered into behavioural groups
• A robust, conceptually clear, and user friendly draft framework is presented for further consultation and review
• Fine tuning of the framework in response to second stage consultation

...and After

• Our team can help with the implementation and rollout of the framework. This might include: staff briefings, integration into current structures, such as person specifications used in recruitment, interview questions etc
• The final framework has space to grow with the organisation over the next few years. It reflects where the organisation is intending to go, not just the status quo.
• Subsequent revision in later years to ensure that the framework remains in line with changing business needs

assesment centres coach led development centres competency frameworks psychometric profilingrecruitment audit